A live chat is a real-time way of communication between a web hosting provider's support team and its clients. It's an efficient method to get some info about the website hosting services or have some issue resolved because you are speaking with a live agent. The advantages of using a real-time chat service rather than calling or opening a ticket are the low chance of errors when you exchange info like usernames or domain names, the more rapid response time as the communication is live plus the fact that you do not have to stay on the chat all the time - you're able to do something else while the agent investigates the issue in question. Also, you can be a part of a live chat room from any computer which is connected to the web, avoiding the phone costs that you'll have to pay if you're calling to a different country.
Live Chat Support in Website Hosting
As part of the support services that we supply for all of our Linux website hosting services, you can find live chat support which is online twenty-four seven, even on holidays. You will be able to get in touch with us regardless if you already own an account or not, because we will support you with pretty much anything, ranging from supplying you with general information about our solutions in case you aren't a customer yet and you're thinking about ordering one of our packages, to assisting you with creating an e-mail account in an e-mail client. Some problems are more complicated and time-consuming, so you will have to take advantage of the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is accessible to all of our future and current customers. In case you're looking for a new web hosting account, you'll be able to chat in real time to one of our agents and receive more information about our Linux semi-dedicated services in order to select the right plan for your web sites. If you already have an account with us, we'll assist you in a very timely manner with billing, general and 1st level technicalissues. Although in some cases you'll have to open a ticket because there're troubles that can't be resolved on the live chat, we will be able to help you with numerous common tasks, for example installing an email account in an email client or forwarding one domain to another one. Thus, you'll enjoy quick assistance and you'll save a lot of time.