In case you’ve never opened a web hosting account or you are switching companies and the new one employs a Control Panel that you have not seen before, you may become perplexed about how to accomplish a specific task in your account or on your computer. This is why, a lot of companies have compiled a knowledge base, which describes the most common inquiries and difficulties connected with the specific platform they use, rather than including only some general information. This sort of knowledge base will permit you to find the necessary info swiftly and effortlessly, so you won’t have to commit lots of time and efforts to things that may require something as elementary as clicking on a button or checking off a tick box. Thus, not only can you get things done, but you can also become aware of plenty of new and valuable facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.
Extensive Online Documentation in Website Hosting
If you have ordered your first website hosting account through our company or have transferred your website over to us, you will get familiar with our services and our in-house created Hepsia Control Panel before you know it due to the fact that we have prepared a comprehensive knowledge base where you can find all the information that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the different functions that you can make use of and the issues that you could chance upon. The articles are available in two locations. The whole article list can be accessed via the Help section of the Control Panel. You can find relevant articles about the different functions in each and every Control Panel section too. You can become aware of how to accomplish basically everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles feature exhaustive guides, so you won’t ever get lost due to an ambiguous text. Surely, if you stumble upon a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can get in touch with our customer support engineers 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated services come with in-depth technical documentation where you will see information on all the functions that our custom Hepsia Control Panel offers, as well as solutions to various questions and challenges that you might stumble upon. All configuration manuals offer detailed descriptions, which is the reason why you will not have to worry about omitting something in case you intend to export a MySQL database, for example. The troubleshooting articles include different tenable reasons for particular issues and the solution for each of them, so if you’re not able to send email messages even though you have the correct SMTP settings, for instance, you can quickly see what the reason may be and rectify the problem with a few clicks of the mouse in your email client. As Hepsia has quite a few features, you will be able to find applicable articles in each single section. In case you’d like to examine all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.