• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to providing a swift and adequate solution to every client support ticket posted by a client. Our experienced help desk staff representatives will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average client support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • An Outstanding Client Care Service

  • Our customer support team members possess enormous experience in the Linux website hosting services sphere and are qualified enough to find a rapid solution to your problem. If, however, the situation at hand is not within the competence of a customer service technician, the technical support ticket will be sent to a programmer or administrator for further assistance.

  • Intuitive help center
  • A User–Friendly Help Center

  • To help you find a quick hint on how to use a particular feature, we have implemented a truly user–friendly Help Center section in our Hosting Control Panel. You can search through a wide selection of web hosting account administration articles and website administration articles, have a look at our F.A.Q. repository or check our step–by–step video tutorials.