Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center section included in your Hosting Control Panel. It boasts an exhaustive repository with frequently asked questions and comprehensive educational articles written by our skillful client support staff.

  • Top quality support service
  • Instructional Videos

  • If you would rather watch how an action is implemented or how an issue is fixed, rather than just reading about it, take a look at our compilation of educational video tutorials. They address various different topics and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 client care service and feature a 1–hour response time guarantee. Our knowledgeable techs will be at your disposal around the clock and will settle any issue that you could have within maximum 1 hour after the trouble ticket submission. Normally, an answer will be provided to you in less than twenty minutes.