A 99.9% Server Uptime
Our website hosting platform is based on a solid, enterprise–class hardware configuration and a significantly modified Linux version. Thus, no matter what your site is, or how many visitors you’ve got, or even if there’s a DoS assault, our physical machines will stay up and your sites will remain accessible online.
All Linux website hosting services packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is important to also build your own network architecture. This is why we built a custom–configured internal network in each one of our data centers. Based on top–notch Juniper routers and switches, our internal network allows for outlandishly fast data transmission rates and is completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, regardless of which web hosting package you’ve selected.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to reduce all possible risks with our cloud hosting packages and although our company offers first–class tech support, sometimes the client is simply not happy with what we offer. Or he wants to migrate to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely happy, you will receive a refund.
24/7 Technical Support
We’ve attentively picked each single member of our 24x7 support team to make sure that we can provide the best client support service that you can get. Each of our technicians has lots of years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. Moreover, they’re available 24/7 – you will be able to reach them whenever you want and they will respond back to you as fast as possible.
Their average response time is less than twenty minutes, while with many other web hosting providers you have to wait for days. Moreover, we offer a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to in under 1 hour.